Features
Visual bug reporting that works the way you do
A feedback widget with session replay, client capture links, and two-way sync with GitHub, Linear and Slack — all in one tool.
The world's least annoying feedback widget
Lairo's embeddable feedback widget lets your clients submit visual bug reports directly from your site — no login, no email chains, no blurry screenshots in Slack.
One script tag. A floating button your clients actually recognise. Every submission captures a full-page screenshot, the exact pin location, browser info, console errors, and network failures — automatically.
- One script tag — works on any site or framework
- Floating button fully customisable to match your brand (Starter+)
- Auto-captures screenshot, pin location, browser, OS, viewport, console errors and network logs
- Capture-only mode — widget invisible to general visitors, shown only via capture link (Pro)
- Origin allow-list prevents unauthorised widget loads on unregistered domains
Know exactly who's giving you feedback
Share a link with your client — they click it, land on your site with the Lairo widget already active, and start submitting feedback. No account, no setup, no friction. Every submission is tagged with their name automatically.
- Generate a unique signed URL per client or tester — no login required for them
- Submissions automatically tagged with the link name as reporter identity
- Set optional expiry date and max number of uses per link
- Optionally restrict the link to a specific origin domain
- Token stored in localStorage — widget persists as client navigates your site
See exactly what happened, not just what they reported.
Every time someone submits feedback via the Lairo widget, a full session replay is automatically captured. No extra code. No separate analytics tool. Watch their exact path — mouse movements, scrolls, clicks — in the same panel as the screenshot, console errors, and network logs.
- Automatically recorded on every widget submission — zero setup
- Full mouse tracking: movements, clicks, scrolls, and hovers
- Form inputs are never recorded — shown as *** for privacy
- Scrubable timeline with event count and file size
- Fullscreen player for focused review
- Lazy-loaded — only fetched when you click "Load Session Replay"
- Pairs with screenshot, pin location, console errors & network logs for complete context
GitHub, Linear & Slack integrations that actually sync both ways
Not just webhooks — actual two-way sync. Status changes, priority updates, and comments flow between Lairo and your tools automatically.
- Notification on new feedback submitted
- Status change alerts with old → new state
- Priority change alerts
- Comment added notifications
- Per-project Slack channel config
- Rich Block Kit message formatting
- Auto-create GitHub issue on new feedback
- Screenshot embedded directly in issue body
- Device info, console errors & network logs included
- Resolved or closed → closes GitHub issue
- Reopened in Lairo → reopens GitHub issue
- Comments sync from Lairo to GitHub
- Auto-create Linear issue on new feedback
- Priority mapped to Linear priority field
- Status syncs to Linear workflow states
- Priority changes update the Linear issue
- Comments sync via GraphQL API
- Works with your existing Linear team & workflow
A proper triage workflow, not a spreadsheet
Status workflows, priority levels, comment threads, activity logs, and advanced filters. Everything you need to go from "bug reported" to "shipped" without losing track.
- Status workflow: Open → In Progress → Resolved → Closed (Starter+)
- Priority levels: Low, Medium, High — with advanced priority filtering (Pro)
- Comment threads and activity log on every feedback item
- Filter by status, domain, priority, reporter, and date range
- Keyboard shortcuts J/K for rapid sequential triage
- Delete and archive feedback items (Starter+)
Secure by default
Capture tokens validated server-side. OAuth tokens encrypted at rest. Origin allow-lists enforced on every widget load.