Privacy Policy
Last updated: January 2026
Information We Collect
We collect information you provide directly (account details, feedback content, integration settings) and automatically (usage data, device information, logs).
How We Use Your Information
We use your information to provide, maintain, and improve the service, to process transactions, and to communicate with you about updates and support.
Data Storage & Retention
Data is stored securely and retained according to your plan's retention settings. We enforce retention limits via scheduled jobs with automatic asset cleanup.
Cookies & Session Data
Sessions are stored in Redis. The session cookie lairo_session is scoped to .lairo.io to enable seamless login across lairo.io and app.lairo.io.
Third-Party Integrations
When you connect Slack, GitHub, Linear, or Stripe, we use OAuth to access only the permissions you grant. OAuth tokens for Slack, GitHub, and Linear are stored encrypted at rest. We do not share your integration tokens with third parties.
Data Sharing
We do not sell your data. We may share data with service providers who assist in operating our platform, subject to confidentiality obligations.
Your Rights
You may access, correct, or delete your personal data through your account settings or by contacting us. We will respond to requests within a reasonable timeframe.
Data Deletion
You may request deletion of your account and associated data at any time. We will process deletion requests in accordance with applicable law.
Contact
For privacy-related questions, contact us at hello@lairo.io.