Bug Reporting With GitHub Integration
Here's the workflow I see constantly with freelancers and agencies: client submits a visual bug report. You read it. You manually create a GitHub issue, copying in the description, attaching the screenshot, figuring out the labels. You wait for your team to fix it, then you go back to the feedback tool and mark it resolved. If the status changes, you have to update GitHub too. Back and forth, back and forth.
It's inefficient. It creates opportunities for things to fall out of sync. You close something in GitHub but forget to mark it resolved in the feedback tool. Or vice versa.
Two-way GitHub integration is the answer. I built it into Lairo because this exact workflow was driving me crazy.
What two-way sync actually does
When you connect Lairo to GitHub on the Pro plan, feedback items can be pushed directly to GitHub as issues. Everything goes with it: the screenshot, the browser and OS information, the viewport size, any console errors, and a direct link back to the full report in Lairo.
Then, when that GitHub issue is closed by your team, the status syncs back to Lairo automatically. Move a feedback item to In Progress in Lairo, and the linked GitHub issue updates too.
It means your issue tracker and your feedback tool stay in sync without any extra work.
The data that gets captured
Feedback is more than a screenshot. Every Lairo submission captures:
- Screenshot with pinned click location
- Browser and operating system
- Viewport dimensions
- Console errors and warnings
- User agent string
- Session replay (on Starter+ plans)
When that issue is created in GitHub, all of this context goes with it. Your developers don't have to ask "what browser were they using?" or "what screen size?" It's all right there in the GitHub issue.
Status sync both ways
Here's the two-way part that matters most. If a GitHub issue closes, the Lairo feedback item moves to Resolved automatically. If your team reopens the issue, Lairo moves it back to In Progress. The tools stay synchronised with zero manual intervention.
Priority also syncs. Set a Lairo feedback item to High priority, and it gets the appropriate label in GitHub. Same for Medium and Low.
Why this beats manual integration
Tools like Zapier can connect feedback tools to GitHub, but they're one-way. Feedback creates issues. That's it. When the issue closes, nothing syncs back. You still have to manually mark things resolved.
Two-way integration means your workflow actually closes the loop. You see feedback, it becomes an issue, you fix it, the status comes back, and everything is up to date. One source of truth.
The time savings add up
Imagine you're handling fifty bugs a month. Manual creation takes two minutes per issue. That's roughly two hours every month spent copying and pasting between tools. Two-way sync eliminates that entirely.
More importantly, it eliminates the cognitive load. You don't have to remember to update both places. You update one, and the other follows automatically.
Getting started
GitHub integration is a Pro plan feature in Lairo at $39 per month. You authenticate with GitHub, select the repository, and you're set.
Start with the free plan if you want to try Lairo's core functionality. Once you're ready to automate the GitHub workflow, upgrade to Pro. No per-seat fees. No hidden charges. If you're interested in other issue trackers, learn about our Linear integration or check out how to get set up in just minutes.