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Linear Integration for Bug Reporting

Linear has become the default issue tracker for modern development teams. It's fast, it's opinionated, and it gets out of your way. If your team is already using Linear, integrating your bug reports directly into it makes obvious sense.

Lairo's Linear integration does that with full two-way sync. Visual feedback flows directly into Linear issues, and status changes sync back automatically. Your Linear workflow becomes your single source of truth for all bugs, features, and tasks.

The problem with one-way integrations

Most feedback tools offer one-way integration with Linear. A Zapier rule creates an issue when feedback comes in. But when your team marks that issue as Done in Linear, nothing comes back to the feedback tool. You still have to manually mark things resolved in both places.

Two-way sync eliminates that. Move feedback to In Progress in Lairo, and a Linear issue is created and moved to your In Progress state. Close that issue in Linear, and it automatically resolves in Lairo. No manual steps. No sync gaps.

What gets synced

When Lairo creates a Linear issue from visual feedback, it includes:

  • Screenshot with click location pinned
  • Browser and operating system information
  • Viewport size and device details
  • Console errors, if any
  • Direct link back to the full report in Lairo
  • Priority level (Low, Medium, High)

Everything your developers need to understand the issue is there. They don't have to jump back to Lairo or ask for more information. The context is complete.

Status and priority sync

Three states matter in the Lairo-Linear sync: Open, In Progress, and Resolved. Lairo Open creates a Linear issue in Backlog or Todo. Lairo In Progress syncs to Linear's In Progress. Lairo Resolved syncs to Linear's Done.

Priority also syncs both ways. High priority feedback gets created as High priority in Linear. When your team changes priority in Linear, it updates in Lairo.

Session replay in Linear context

Lairo captures session replay automatically on Starter+ plans. When an issue is created in Linear, your developers can click a link back to Lairo and see the exact session replay of what the user experienced.

This is more useful than a static screenshot. It's a recording of their browser state, their clicks, their form inputs. Frame by frame. Your developers can scrub through it and understand exactly what happened.

Comparison with other tools

Some feedback tools like Marker.io have Linear integration, but it's one-way only. Your Linear issues don't sync back to the feedback tool. That's fine if you only use Linear as your issue tracker, but it misses the opportunity for a truly integrated workflow.

Lairo's two-way sync means you get the best of both tools: visual feedback capture with full context, and a Linear workflow that's always up to date.

Setting it up

Linear integration is included in Lairo's Pro plan at $39 per month. You authenticate with Linear, select which team receives issues, and it's active immediately.

Start free if you want to try the core product. Starter at $12 adds session replay. Pro at $39 adds Linear and GitHub integration. Your feedback workflow becomes your issue tracker. That's integration done right. Explore how GitHub integration works as an alternative, or dive deeper into session replay for complete context.